Furnitoply
Contact
Write to us about an order, a product, shipping, or a return. We answer within 2 business days, Pacific Time. For tracking, cancellations, and trial rules, the policy pages are faster than waiting on a reply.
Look here first
Orders and delivery
Tracking lives in the FedEx email we send after the carton ships. Cancel or change an address only before that scan.
Returns and warranty
Trial windows, pickup fees, photos, and what is not eligible are on the returns page. Start there, then send the request.
Send a message
Use the form or email support@furnitoply.com. If this is a return or a damaged carton, attach 4–6 photos in the email — the form cannot upload images.
What happens next
- You get a copy of what you submitted if your browser and our store form both succeed.
- We read it in the order it arrives. Order-number notes reach the right thread faster.
- A return is not approved by this form alone. If the request is in-window we still follow the 2-business-day review on the returns page.